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Meet Christiane Basilio, Manager of Audiology Training and Development at our Audiological Care brand Connect Hearing Canada, who is passionate about using her expertise to make a difference in the lives of children with hearing loss around the world. In April 2024, Christiane volunteered with the Hear the World Foundation on a life-changing project in Guatemala. “I am proud to be a part of an organization dedicated to supporting projects worldwide that empower children with hearing loss to thrive according to their age,” she shares. During her time in Guatemala, Christiane played a vital role in helping the local audiology team implement best practices for hearing aid verification. The first two days of the project focused on familiarizing the team with the equipment and conducting practice sessions among themselves, before moving on to work with adult patients. Soon, the team plans to extend their practice to children. Christiane's contribution helped build the team's confidence in safely and effectively fitting hearing aids, a skill that will have a lasting impact on the community. By contributing both knowledge and time, Sonova's volunteers help make a tangible difference in communities that need it most. In the business year 2023/24, volunteers performed a total of 978 hours of work on 36 assignments. Christiane’s work is a critical part of our sustainability strategy and in particular of how we are serving society. Efforts like hers help us make tangible progress towards our sustainability goals, however it is just one step in our ongoing journey. Discover more about further actions we are taking and the progress we are making in our ESG report by visiting the link in our bio. #Sustainability #Volunteering #HearTheWorld #HearingLoss #AudiologyTraining #ESGReport #VolunteerWork